From the first consultation through equipment and connectivity to service: FilialTec Solutions brings your stores to maximum revenue availability. One point of contact instead of ten suppliers.
The machine is not the problem. The problem is the ten numbers you dial when it quits at 6:30 in the morning and customers are already queuing outside. We don’t sell equipment, we sell expertise.
15 minutes, no obligation, no sales pressure.
Nodded three times? Then the call is worth your while.
The purchase price is printed large on every quote. What eats it up appears nowhere: repairs, energy, service, maintenance, spare parts.
One end-to-end approach from purchase to service. We show you the real cost over the equipment’s lifetime, not the price on day one.
Skilled staff are scarce, new people need training, turnover is high. And when a machine plays up, the whole team is under stress.
We connect people and machines intelligently. Intuitive workflows, clear instructions, less stress when it matters. Even a temp can handle the oven.
A breakdown, a cryptic error code, and nobody knows what to do. Maintenance gets postponed until something gives.
The worry-free package from purchase to the most economical maintenance. One call, one person responsible, one system that prevents instead of only repairing.
Our mission is to make multi-site operations as efficient as they can be. From purchase to the point of sale and beyond. Reliable, revenue-boosting, cost-efficient and intelligent.
Costs down, profit up. Measurable, not just promised. We combine artificial intelligence with real industry experience so your stores reach maximum revenue availability. Your job is to keep your customers happy. Ours is everything else.
Without FilialTec
With FilialTec
No improvising, no surprises. At every point you know what happens next.
We listen and understand your business before anyone names a machine.
We compare honestly and pick what fits your site, not our margin.
Buy, lease, rent or finance – all from one source.
Including a power opening, so day one goes right.
Machines, people and data finally talk to each other.
Training, consumables, cleaning instructions, instant AI help and a service button – right on the machine.
We stay long after others have hung up.
Anyone can supply the individual parts. The difference is that with us everything comes together.
We start by listening, not by selling. Concept first, machine second. What fits your business, not what fits our warehouse.
A system in which people and machines work together instead of side by side.
Our partners are qualified on the key in-store technology systems and ready to deploy across Germany.
Cost transparency by device type, manufacturer and model. You see in black and white where your money goes — and where there is more to gain: fewer breakdowns, leaner processes and therefore more revenue and profit per store.
For each of them: trained people, the right spare parts and a plan for the breakdown before it happens.
The revenue driver that must never go cold.
Consistent quality, store after store.
Hygiene and throughput, even at peak times.
Seconds decide how long your lunch queue gets.
Reliable, safe, low-maintenance.
The basis for taste, protection and a long equipment life.
From bakeries to catering operations – we know the equipment and the workflows of your sector and keep your sites running.
Maintenance and repair of in-store ovens, bread slicers and warewashing – for trouble-free store operations.
Service for high-speed ovens, kitchen equipment and water treatment – so kitchen and front of house can work without interruption.
Maintenance of in-store technology and foodservice equipment – for smooth operations around the clock.
Support for refrigeration, bake-off stations and cleaning equipment – for fresh products and hygienic processes.
Maintenance and service for refrigeration, kitchen equipment and hygiene systems – for maximum food safety and efficiency.
Service for equipment maintenance, kitchen technology and cleaning systems – for safe, hygienic operations in canteens, care homes and communal catering.
FilialTec Solutions did not come out of a PowerPoint. It came out of decades spent in bakeries, stores and machine rooms. Two people who know your business from the inside, because they stood in it themselves for decades.
When you call, you talk to people like these – not to a hold queue.
A Europe-wide expert in food and high-speed oven technology. For almost 30 years he has combined store design, interior architecture, foodservice concepts and high-speed oven technology into operating concepts that actually work.
More than 30 years in the bakery and food industry. Digitalising with semco GmbH since 2014, bringing order to processes others consider unsolvable.
We enter into a partnership with you, not a supplier relationship. You feel it at every touchpoint: in the concept, in the technology, in the service.
FilialTec Solutions specialises in multi-site operators in food and retail, from bakery chains to retail groups with complex technology. We know the processes, the requirements and the typical weak spots of these businesses and deliver solutions built precisely around them.
As a central platform, FilialTec Solutions connects technology management, communication and analysis. Every fault, service and inspection is recorded and evaluated digitally – for full transparency and consistent control across all your sites.
Our goal is not only to fix faults but to avoid them in the long run. We help you cut the lifecycle cost of your equipment for good: through strategic advice, clear organisation and continuous improvement based on regular analysis.
With detailed analyses of call-outs, costs and service times we create a reliable data basis for your maintenance controlling. That way you make the right calls faster – commercially, technically and strategically.
Our nationwide network of certified technicians covers every key technical area: in-store ovens, warewashing, high-speed ovens, water treatment and bread slicers. The right expert is always ready to go, matched exactly to your requirements.
Instead of juggling many manufacturers, service providers and contracts, you get one dedicated contact for everything. We coordinate purchase, maintenance and service in the background so you can focus fully on your core business.
On the purchase price, perhaps. Over the lifetime, rarely. We show you the total cost of operation, energy, maintenance and downtime. That is where it is decided what is really expensive.
No. We involve your own team and make it stronger instead of replacing it.
Yes. We start at one and grow with you. The same standard, whether it is one store or a hundred.
Then you press the service button on the machine or scan the QR code. Behind it are instant AI help, instructions and a real service network – not you alone with an error code.
No. We choose based on your site, not on our margin. In benchmarking we compare honestly.
The principle behind itYou look after your customers.
We look after the rest.One point of contact instead of ten suppliers. One system connecting equipment, people and service, so your stores keep running while you sell.
One point of contact Costs down Profit up, measurablyHand over the rest
A named contact gets back to you personally. No hold queue, no call centre.
Or write to us directly: info@filialtec.com
